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As business travel continues to present unprecedented challenges, there is a fundamental need for strong, seasoned, reliable and undistracted account management.
FRONT OF THE QUEUE
TakeTwo provide you with a dedicated account manager. We don't expect them to multi-task in operational matters. Their focus is strategic management of the travel programme and ensuring their clients needs are always at the front of the queue.
WALKING IN YOUR SHOES
Empathy is what TakeTwo do well and we will walk a mile in our clients' shoes, to learn everything we need to do our job well. Your dedicated account manager learns your language, your jargon, your culture and, how you view your business.
WHO NEEDS STAKEHOLDERS?
We do! Whether they are advocators or dissenters - we love them all. Just like family, we cannot always choose our stakeholders. Taking time to know them and understand what is important to them is a priority for our account managers, because many benefits can be derived by their engagement.
Effective account managers understand that to get results they must create an atmosphere of enablement. That’s why they cite one of the main reasons for a travel programme's success is stakeholder involvement.
travel managers
STRATEGIC GUIDANCE
Providing controls and support for travel policy, compliance, performance, cost and balanced with TRM, sustainable solutions and duty of care
bookers
POINT OF SALE TOOLS
Ensuring bookers have every tool they needs to facilitate travel research, fare search, reservations, streamlined processes and fulfilment
travellers
EN-ROUTE EFFICIENCY
Delivering online channels that deliver seamless booking processes, along with support services that exceed expectations throughout the entire business trip